Customer Service

Motorcycles R Us was established well over 40 years ago in August 1981, as Tony Armstrong's Springwood Suzuki Pty Ltd. Tony, a championship winning motorcycle racer with Australian Superbikes, started with a small but popular workshop dedicated to Suzuki motorcycles on the current site in Underwood.  Over the next 19 years, Tony would expand the business including completing a redevelopment of the site which included additional showroom and workshop space and the addition of Tony’s Café.

In 2008, Tony changed the title from the well-known Springwood Suzuki name to Motorcycles R Us Pty Ltd, with trading names still as Springwood Suzuki, but also Brisbane KTM, Brisbane GASGAS and many more. The business was expanding to a multi-franchise business, which as Suzuki's sales declined nationally has helped keep the company strong. Brands have come and gone, with the likes of Aprilia, Moto Guzzi, Can-Am Spyder, Sea-Doo, Pista, Zongshen, Braaap, CFMoto, Husaberg, Benzina Zero all having a turn long and short.  Today, KTM, GASGAS, Suzuki and Ducati remaining strong as does the large range of second-hand motorcycle of many makes an models. KTM is the biggest brand and showroom, with GASGAS sharing the space, and Ducati and Suzuki competing for a podium finish every month.

In 2024, GASGAS released their eMTB range, signalling the first bicycles to be sold at the store and have been an instant success on back of the massive interest in mountain biking on assisted bicycles.

Motorcycles new and used are great, but so is the massive dedicated upstairs showroom, for apparel, accessories and spares. With focus on our franchised brands, there's also a long list of trusted known brands to gear your bike or yourself up with. We love motorcycles as much as you, meaning we know how keeping your current ride in tip-top shape is important, and between shopping online or over the counter, we have that covered for you up the stairs.

The workshop or Service Centre is on the southern side of the building, with a big tyre store and dedicated experienced technicians behind the scenes. Often a full diary, the workshop is in hot demand for logbook servicing, specific repairs, crash repairs, suspension tuning and of course tyre sales for supply, or supply and fit on or off the motorcycle.

Tony also owned Mega Motorcycles in Bundaberg, which closed it's doors in 2019 as the building was sold and repurposed, and Tony's son Anthony, who was General Manager, relocated to the main dealership here in Underwood to take the same roll here, allowing Tony to mostly retire (although he's here most days, when he wants, undertaking some of those chores that others would rather not!).

Anthony as General Manager is taking the business to the next level, along with many long-term staff, some of which have been here around 20 years and many over 10 years (abnormal in this industry!), with Tony retaining full ownership of the business, resulting in a rare feat of over 40 years as the business owner, another abnormality in this industry where by now, family stores sell to larger organisations to allow retirement or a change in business interest.  Our online store has grown over the years, matching the change in society where shopping on a website is a must not a help.

Tony, Anthony and the Motorcycles R Us team invite you to visit our family owned and operated store or visit our online store and hope that you will continue to shop with us now and in the future.

Accessories, Apparel & Spares Showroom

SHOP ONLINE, SHOP IN-STORE

Motorcycles R Us welcomes you to come and visit our showroom upstairs on the second floor of our dealership. If you can’t make it in-store, we would love for you to browse around our online store, or select your bike in the parts finder to see what we have for your model.

Entry to our upstairs showroom is via both our KTM/GASGAS and Ducati new bike sales showrooms.  Head up the timber staircase to find our team. Our online sales are processed in the very same showroom and by the same staff who can help you in person.

We stock recommended products with personal experience driven behind our knowledge.

We support the brands we know and trust.

All of our online products are added in-house by our own team. If you don’t see it in our online store, please call us or drop in, we’ll assist directly or get in touch with the supplier.

Otherwise send us an enquiry and we’ll get back to you during business hours once we have your answers.